205621/15F5 (A system error has occurred)

Error contents
  • Unsupported SSD is connected
Suspected cause
  • An unsupported SSD is connected to the printer.
Parts/Components to be checked
  1. SSD
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Make sure the installed SSD is a supported SSD.

  • If the SSD is not supported, replace it with a supported SSD.

Does the product recover from the error?

---EndGo to step 2
2

Turn power OFF/ON

Does the product recover from the error?

---EndGo to step 3
3

Check SSD installation connection.

  • Check the connection state of the SSD, and reconnect if abnormal.

Does the product recover from the error?

---EndEscalate to person in charge