0186A8 (Document Feed Motor Heat Error)

Error contents
  • Document Feed Motor heat has exceeded the predetermined limit.
Suspected cause
  • Abnormal load (paper jam, foreign object)
  • Scanner Main Board failure
  • Document Feed Motor failure
  • Document Feed Scale Encoder failure
Parts/Components to be checked
  1. Document Feed Gears
  2. Scanner Main Board
  3. Document Feed Motor
  4. Document Feed Scale Encoder
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check for paper jam and foreign objects

  • Check that there are no paper jams or foreign objects in the scan path.
  • Check if any foreign object is on the Document Feed Gears.

Does the product recover from the error?

---EndGo to step 2
2

Checking the Document Feed Gears state

  • Check that the Document Feed Gears are installed correctly. If an abnormality is found, reinstall it. If there is any damage, then replace with a new part.

Does the product recover from the error?

---EndGo to step 3
3

Replace the Scanner Main Board

Does the product recover from the error?

Scanner Main BoardEndGo to step 4
4

Replace the Document Feed Motor

Does the product recover from the error?

Document Feed MotorEndGo to step 5
5

Replace the Document Feed Scale Encoder

Does the product recover from the error?

Document Feed Scale EncoderEndEscalate to person in charge