The counter reset history and error history are not displayed on NVRAM Viewer.
Suspected cause
- Because there are many items, the counter reset history and the error history are not displayed on the Viewer, and they are displayed only in the CSV file
Parts/Components to be checked
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Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Click the "Output CSV" button at the lower right corner of the NVRAM Viewer screen
Does the product recover from the failure? | NVRAM Viewer | End | Escalate to person in charge |