001A49 (HCS Error Main)

Error contents
  • In HCS3 communications between the Printer Main Circuit Board and Main-B Board, CH83 Main Circuit Board internal (FFC communications) communications failed.

Suspected cause
  • Printer Main Circuit Board signal short-circuit, broken lead
  • CH83 Main-B Circuit Board signal short-circuit, broken lead
  • FFC abnormality between Printer Main Circuit Board and CH83 Main-B Circuit Board (skewed connection/broken lead/short-circuit)
Parts/Components to be checked
  1. CH83 Main Board - CH83 Main-B Board FFC
  2. Printer Main Circuit Board
  3. CH83 Main-B Circuit Board
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Turn power OFF/ON

Does the product recover from the error?

---EndGo to step 2
2

Check the connection status of the CH83 Main Board - CH83 Main-B Board FFC

  • Check the connection status of the CH83 Main Board - CH83 Main-B Board FFC (disconnection, skewed connection, inserted halfway, peeled terminal). If an abnormality is found, reconnect it.
  • If there is an abnormality with the CH83 Main Board - CH83 Main-B Board FFC, and the problem is not resolved even after reconnection, then replace the CH83 Main Board - CH83 Main-B Board FFC.

Does the product recover from the error?

CH83 Main Board - CH83 Main-B Board FFCEndGo to step 3
3

Replace the Printer Main Circuit Board.

Does the product recover from the error?

Printer Main Circuit BoardEndGo to step 4
4

Replace the CH83 Main-B Circuit Board

Does the product recover from the error?

CH83 Main-B Circuit BoardEndEscalate to person in charge