Details of Service Call

001000 (Life End Error)

001114 (Sub Board Startup Error)

001115 (Sub Board Power Supply Error)

00111D (1st Paper Supply Driven Home Position Detection Error)

00111E (2nd Paper Supply Driven Home Position Detection Error)

00111F (Shutter Home Position Detection Error)

001125 (CR Home Position Detection Error)

001128 (Cutter Home Position Detection Error)

001129 (PG Home Position Detection Error)

00112B (PF Driven Home Position Detection Error)

00112C (Intermediate Sub PF Driven Home Position Detection Error)

00112D (Paper Eject Driven Home Position Detection Error)

00112F (Paper Thickness Sensor Error)

001135 (CR Motor Cable Disconnection Error)

001137 (CR Operation Forbidden Error)

001138 (CR Motor Overcurrent Error)

001139 (CR Motor Oscillation Error)

00113A (CR Motor Overload Error)

00113C (CR Motor Reversing Error)

00113D (CR Motor Driving Time-Out Error)

00113E (CR Motor Velocity Deviation Error)

00113F (CR Motor Lock Error)

001229 (PF Driven Roller Motor Oscillation Error)

00122A (PF Driven Roller Motor Overload Error)

00122C (PF Driven Roller Motor Reversing Error)

00122D (PF Driven Roller Motor Driving time-out Error)

00122E (PF Driven Roller Motor Velocity Deviation Error)

00122F (PF Driven Roller Motor Lock Error)

001249 (Sub PF Driven Roller Motor Oscillation Error)

00124A (Sub PF Driven Roller Motor Overload Error)

00124C (Sub PF Driven Roller Motor Reversing Error)

00124D (Sub PF Driven Roller Motor Driving time-out Error)

00124E (Sub PF Driven Roller Motor Velocity Deviation Error)

00124F (Sub PF Driven Roller Motor Lock Error)

001289 (Paper Eject Driven Roller Motor Oscillation Error)

00128A (Paper Eject Driven Roller Motor Overload Error)

00128C (Paper Eject Driven Roller Motor Reversing Error)

00128D (Paper Eject Driven Roller Motor Driving Time-Out Error)

00128E (Paper Eject Driven Roller Motor Velocity Deviation Error)

00128F (Paper Eject Driven Roller Motor Lock Error)

0012C9 (1st / 2nd Release Motor Oscillation Error)

0012CA (1st / 2nd Release Motor Overload Error)

0012CC (1st / 2nd Release Motor Reversing Error)

0012CD (1st / 2nd Release Motor Driving time-out Error)

0012CE (1st / 2nd Release Motor Velocity Deviation Error)

0012CF (1st / 2nd Release Motor Lock Error)

0012E9 (1st Roll Paper Motor Oscillation Error)

0012EA (1st Roll Paper Motor Overload Error)

0012EC (1st Roll Paper Motor Reversing Error)

0012ED (1st Roll Paper Motor Driving time-out Error)

0012EE (1st Roll Paper Motor Velocity Deviation Error)

0012EF (1st Roll Paper Motor Lock Error)

001309 (ASF Motor Oscillation Error)

00130A (ASF Motor Overload Error)

00130C (ASF Motor Driving time-out Error)

00130D (ASF Motor Driving Time-Out Error)

00130E (ASF Motor Velocity Deviation Error)

00130F (ASF Motor Lock Error)

001329 (2nd Roll Paper Motor Oscillation Error)

00132A (2nd Roll Paper Motor Overload Error)

00132C (Roll Paper Release Motor Reversing Error)

00132D (2nd Roll Paper Motor Driving time-out Error)

00132E (2nd Roll Paper Motor Velocity Deviation Error)

00132F (2nd Roll Paper Motor Lock Error)

001418 (Pump Cap Unit Overload Error)

001419 (Pump Cap Unit Oscillation Error)

00141A (Pump Cap Unit Overload Error)

00141C (Pump Cap Unit Reversing Error)

00141D (Pump Cap Unit Driving time-out Error)

00141E (Pump Cap Unit Velocity Deviation Error)

00141F (Pump Cap Unit Lock Error)

0014B0 (Printing Unavailable Error Because FA Slot Settings Changed)

0014C0 (Maintenance Unit Position Detection Failure Error)

0014C1 (Maintenance Unit Position Mismatch Error)

0014C2 (Flushing Box Lid Overload Error)

0014C3 (Flushing Box Lid Open/Close Error)

0014C4 (Ink System Maintenance Unit Position Correction Value Error (ISX_ADJ))

001519 (APG Motor Oscillation Error)

00151A (APG Motor Overload Error)

00151C (APG Motor Driving time-out Error)

00151D (APG Motor Driving Time-Out Error)

00151E (APG Motor Velocity Deviation Error)

00151F (APG Motor Lock Error)

001545 (Cutter Motor Cable Disconnection Error)

001549 (Cutter Motor Oscillation Error)

00154A (Cutter Motor Overload Error)

00154C (Cutter Motor Reversing Error)

00154D (Cutter Motor Driving Time-Out Error)

00154E (Cutter Velocity Deviation Error)

00154F (Cutter Motor Lock Error)

00166F (Suction Fan Lock Error)

00167F (Cooling Fan Lock Error)

0016C9 (Shutter Motor Oscillation Error)

0016CA (Shutter Motor Overload Error)

0016CC (Shutter Motor Driving time-out Error)

0016CD (Shutter Motor Driving time-out Error)

0016CE (Shutter Motor Velocity Deviation Error)

0016CF (Shutter Motor Lock Error)

001A20 (Head Fixed Position FL Timeout Error)

001A21 (Head NVT Timeout Error)

001A24 (Head Outbound Acceleration FL Timeout Error)

001A26 (Head Outbound Print Timeout Error)

001A27 (Head Return Print Timeout Error)

001A28 (Head Outbound Acceleration FL Print Timeout Error)

001A2A (Head Outbound Acceleration FLNVT Print Timeout Error)

001A38 (Transistor Environmental Temperature Error)

001A3A (Head Hot Error)

001A39 (Head Fuse Error)

001A3C (VBS Overvoltage Error)

001A41 (Head Rank ID Error)

001A42 (Head Temperature Error)

001A43 (Head Memory Read Error)

001A45 (Head Erroneous Installation Error)

001A46 (HCS Communication Error Head)

001A47 (HCS Communication Error Main)

001A48 (HCS Error Head)

001A49 (HCS Error Main)

001B00 (I2C Communication Time-out Error)

001F80 (Blown Fuse Error)

001F81 (EPC_Check Error)

001F82 (Destination Outside Setting Range)

001F90 (SOC Operation Error)

001F91 (MR Data Error)

001FB9 (CS Rank Outside Setting Range Error)

001FC0 (ASIC Read Communication Error (CRCM1))

001FC8 (ASIC Write Communication Error (CRCM1))

205610/15EA (Connection problem between the Optional storage unit and the printer)

205605 to 205626/15E5 (Optional storage is out of order)

205621/15F5 (A system error has occurred)

256203/356203/DB8B (In-printer LED Board Failure (Overvoltage) Occurred)

003009 (AstrioC - AstrioP Communications Check Failure at Power ON)

00300A (ROM Version Check Failure at Power ON - AstrioP)

005001 (Ink Leak Detect Error)

005002 (Ink Leak Detect Error)

005003 (Ink Leak Detect Error)

0186A1 (Document Feed Motor Overspeed Error)

0186A2 (Document Feed Motor Reversing Error)

0186A3 (Document Feed Motor Lock Error)

0186A5 (Document Feed Motor Overload Error)

0186A8 (Document Feed Motor Heat Error)

0186D0 (Scanner Non-connection Error)

0186D2 (Printer F/W and Scanner F/W Mismatch Error)

018702 (Scanner Paper Feed Flap Opening / Closing Motor Reversing Error)

018701 (Scanner Paper Feed Flap Opening / Closing Motor Overspeed Error)

018703 (Scanner Paper Feed Flap Opening / Closing Motor Lock Error)

018705 (Scanner Paper Feed Flap Opening / Closing Motor Overload Error)

018708 (Scanner Paper Feed Flap Opening / Closing Motor Heat Error)

018709 (Scanner Paper Feed Flap Failure Error)

018760 (Calibration Error)

018773 (Scanner SOC Communication Error)

018774 (Scanner SOC Connection Error)

018775 (OVP (Scanner Power Supply Cable) Connection Error)

018776 (Fatal Error Caused by Non-scanner Fatal Error)

202620/302620/0A3C (Wireless Board Failure Occurred)

203002/303002/0BBA (Optical Touch Panel Failure Occurred)

203201/303201/0C81 (PDL Board Failure Occurred)

205608/305608 to 205620/305620/15F4 (Internal HDD Failure Occurred)

205610/15EA (Internal HDD Failure Occurred)

205621/15F5 (Non-standard Internal HDD Connected)

208801/308801/2261 (TPM Board Failure Occurred)

256101/356101/17D5 (Main Circuit Board Watchdog Error Occurred)

256102/356102/17D6 (Main Circuit Board Watchdog Error Occurred)

256103/356103/17D7 (Main Circuit Board Watchdog Error Occurred)

256200/356200/DB88 (Main Circuit Board Failure (Overvoltage) Occurred)

256202/356202/DB8A (Head Drive Board Failure (Overvoltage) Occurred)

256224/356224/DBA0 (Scanner Board Failure (Overvoltage) Occurred)

256225/356225/DBA1 (CH83 Main-B Circuit Board Failure (Overvoltage) Occurred)

256226/356226/DBA2 (CH83 Main-B Circuit Board Watchdog Error Occurred)

308900 series (PCI-e related error code)

00056203 (In-flight lighting board failure (overvoltage) occurred)

0056205 (Optional SSD/Bluenote (PS) failure (voltage drop) occurred)

0056234 (Printer Power + 42V Voltage Drop Occurred)

0056235 (CRCM Board + 42V Voltage Drop Occurred)

Other than the above (Firmware Trouble Occurred (Debug Error))