Details of Service Call

001000 (Life End Error)

001114 (Sub Board Startup Error)

001115 (Sub-board Power Error)

00111D (1st Paper Supply Driven Home Position Detection Error)

00111E (2nd Paper Supply Driven Home Position Detection Error)

00111F (Shutter Home Position Detection Error)

001125 (CR Home Position Detection Error)

001128 (Cutter Home Position Detection Error)

001129 (PG Home Position Detection Error)

00112B (PF Driven Home Position Detection Error)

00112C (Intermediate Sub PF Driven Home Position Detection Error)

00112D (Paper Eject Driven Home Position Detection Error)

00112F (Paper Thickness Sensor Error)

001135 (CR Motor Disconnection Error)

001137 (CR Operation Prohibition Error)

001138 (CR Motor Overcurrent Error)

001139 (CR Motor Oscillation Error)

00113A (CR Motor Overload Error)

00113C (CR Motor Reversing Error)

00113D (CR Motor Driving time-out Error)

00113E (CR Motor Velocity Deviation Error)

00113F (CR Motor Lock Error)

001229 (PF Driven Roller Motor Oscillation Error)

00122A (PF Driven Roller Motor Overload Error)

00122C (PF Driven Roller Motor Reversing Error)

00122D (PF Driven Roller Motor Driving time-out Error)

00122E (PF Driven Roller Motor Velocity Deviation Error)

00122F (PF Driven Roller Motor Lock Error)

001249 (Sub PF Driven Roller Motor Oscillation Error)

00124A (Sub PF Driven Roller Motor Overload Error)

00124C (Sub PF Driven Roller Motor Reversing Error)

00124D (Sub PF Driven Roller Motor Driving time-out Error)

00124E (Sub PF Driven Roller Motor Velocity Deviation Error)

00124F (Sub PF Driven Roller Motor Lock Error)

001289 (Paper Eject Driven Roller Motor Oscillation Error)

00128A (Paper Eject Driven Roller Motor Overload Error)

00128C (Paper Eject Driven Roller Motor Reversing Error)

00128D (Paper Eject Driven Roller Motor Driving time-out Error)

00128E (Paper Eject Driven Roller Motor Velocity Deviation Error)

00128F (Paper Eject Driven Roller Motor Lock Error)

0012C9 (1st / 2nd Release Motor Oscillation Error)

0012CA (1st / 2nd Release Motor Overload Error)

0012CC (1st / 2nd Release Motor Reversing Error)

0012CD (1st / 2nd Release Motor Driving time-out Error)

0012CE (1st / 2nd Release Motor Velocity Deviation Error)

0012CF (1st / 2nd Release Motor Lock Error)

0012E9 (1st Roll Paper Motor Oscillation Error)

0012EA (1st Roll Paper Motor Overload Error)

0012EC (1st Roll Paper Motor Reversing Error)

0012ED (1st Roll Paper Motor Driving time-out Error)

0012EE (1st Roll Paper Motor Velocity Deviation Error)

0012EF (1st Roll Paper Motor Lock Error)

001309 (ASF Motor Oscillation Error)

00130A (ASF Motor Overload Error)

00130C (ASF Motor Reversing Error)

00130D (ASF Motor Driving time-out Error)

00130E (ASF Motor Velocity Deviation Error)

00130F (ASF Motor Lock Error)

001329 (2nd Roll Paper Motor Oscillation Error)

00132A (2nd Roll Paper Motor Overload Error)

00132C (2nd Roll Paper Motor Reversing Error)

00132D (2nd Roll Paper Motor Driving time-out Error)

00132E (2nd Roll Paper Motor Velocity Deviation Error)

00132F (2nd Roll Paper Motor Lock Error)

001418 (Pump Cap Unit Overcurrent Error)

001419 (Pump Cap Unit Oscillation Error)

00141A (Pump Cap Unit Overload Error)

00141C (Pump Cap Unit Reversing Error)

00141D (Pump Cap Unit Driving time-out Error)

00141E (Pump Cap Unit Velocity Deviation Error)

00141F (Pump Cap Unit Lock Error)

0014B0 (Cannot Print In Cleaning Mode Error)

0014C0 (Pump Cap Unit Position Detection Failure Error)

0014C1 (Pump Cap Unit Position Mismatch Error)

0014C2 (Flushing Box Lid Overload Error)

0014C3 (Flushing Box Lid Open/Close Error)

0014C4 (Ink System Maintenance Unit Position Correction Value Error)

001519 (APG Motor Oscillation Error)

00151A (APG Motor Overload Error)

00151C (APG Motor Reversing Error)

00151D (APG Motor Driving time-out Error)

00151E (APG Motor Velocity Deviation Error)

00151F (APG Motor Lock Error)

001545 (Cutter Motor Cable Disconnection Error)

001549 (Cutter Motor Oscillation Error)

00154A (Cutter Motor Overload Error)

00154C (Cutter Motor Reversing Error)

00154D (Cutter Motor Driving time-out Error)

00154E (Cutter Motor Velocity Deviation Error)

00154F (Cutter Motor Lock Error)

00166F (Suction Fan Lock Error)

00167F (Cooling Fan Lock Error)

0016C9 (Shutter Motor Oscillation Error)

0016CA (Shutter Motor Overload Error)

0016CC (Shutter Motor Reversing Error)

0016CD (Shutter Motor Driving time-out Error)

0016CE (Shutter Motor Velocity Deviation Error)

0016CF (Shutter Motor Lock Error)

001A20 (Head Fixed Position FL Timeout Error)

001A21 (Head NVT Timeout Error)

001A24 (Head Outbound Acceleration FL Timeout Error)

001A26 (Head Outbound Print Timeout Error)

001A27 (Head Return Print Timeout Error)

001A28 (Head Outbound Acceleration FL Print Timeout Error)

001A2A (Head Outbound Acceleration FLNVT Print Timeout Error)

001A38 (Transistor AMBIENT Temperature Error)

001A3A (Head Hot Error (Head))

001A39 (Head Fuse Error)

001A3C (VBS Overvoltage Error)

001A41 (Head Rank ID Input Error)

001A42 (Head Temperature Error (Head))

001A43 (Head Memory Read Error)

001A45 (Head Install Error)

001A46 (HCS Communication from Head to Main Board Error)

001A47 (Main Board Internal HCS Communication Error)

001A48 (HCS from Head to Main Board Error)

001A49 (Main Board Internal HCS Error)

001B00 (I2C Communication Time-out Error)

001F80 (Fuse Blow Error)

001F81 (EPC Check Error)

001F82 (Destination Outside Setting Range Error)

001F90 (SOC Operation Error)

001F91 (MR Data Error)

001FB9 (CS Rank Outside Setting Range Error)

001FC0 (ASIC Communication Error (Read) (CRCM 1))

001FC8 (ASIC Communication Error (Write) (CRCM 1))

003009 (AstrioC - AstrioP Communications Check Failure at Power ON)

00300A (ROM Version Check Failed When Power is Turned On AstrioP)

005001 (Ink Leak Error)

005002 (Ink Leak Error)

005003 (Ink Leak Error)

0186A1 (Document Feed Motor Overspeed Error)

0186A2 (Document Feed Motor Reversing Error)

0186A3 (Document Feed Motor Lock Error)

0186A5 (Document Feed Motor Overload Error)

0186A8 (Document Feed Motor Heat Error)

0186D0 (Scanner Non-connection Error)

0186D2 (Printer F/W and Scanner F/W Mismatch Error)

018701 (Scanner Paper Feed Flap Opening / Closing Motor Overspeed Error)

018702 (Scanner Paper Feed Flap Opening / Closing Motor Reversing Error)

018703 (Scanner Paper Feed Flap Opening / Closing Motor Lock Error)

018705 (Scanner Paper Feed Flap Opening / Closing Motor Overload Error)

018708 (Scanner Paper Feed Flap Opening / Closing Motor Heat Error)

018709 (Scanner Paper Feed Flap Failure Error)

018760 (Calibration Error)

018773 (Scanner SOC Communication Error)

018774 (Scanner SOC Connection Error)

018775 (OVP (Scanner Power Supply Cable) Connection Error)

018776 (Fatal Error Caused by Non-scanner Fatal Error)

202620/302620/0A3C (Wireless Board Failure Occurred)

203002/303002/0BBA (Optical Touch Panel Failure Occurred)

203201/303201/0C81 (PDL Board Failure Occurred)

205608/305608 to 205620/305620/15F4 (Internal SSD Failure Occurred)

205610/15EA (Internal SSD Failure Occurred)

205621/15F5 (Non-standard Internal SSD Connected)

208801/308801/2261 (TPM Board Failure Occurred)

256101/356101/17D5 (Main Circuit Board Watchdog Error Occurred)

256102/356102/17D6 (Main Circuit Board Watchdog Error Occurred)

256103/356103/17D7 (Main Circuit Board Watchdog Error Occurred)

256200/356200/DB88 (Main Circuit Board Failure (Overvoltage) Occurred)

256202/356202/DB8A (Head Drive Board Failure (Overvoltage) Occurred)

256203/356203/DB8B (In-printer LED Board Failure (Overvoltage) Occurred)

256205/256205/DB8D (Optional SSD/Bluenote (PS) failure (voltage drop) occurred)

256224/356224/DBA0 (Scanner Board Failure (Overvoltage) Occurred)

256225/356225/DBA1 (Main-B Circuit Board Failure (Overvoltage) Occurred)

256226/356226/DBA2 (CH83 Main-B Circuit Board Watchdog Error Occurred)

256234/356234/DBAA (Printer Power + 42V Voltage Drop Occurred)

256235/356235/DBAB (CRCM Board + 42V Voltage Drop Occurred)

308900 series (PCI-e related error code)

Other than the above (Firmware Trouble Occurred (Debug Error))