0186A2 (Document Feed Motor Reversing Error)

Error contents

  • The number of occurrences of reversing the Document Feed Motor has reached a predetermined limit.

Suspected cause
  • Paper jam
  • Document Feed Scale Encoder cable abnormality (polarity reversal)
  • Document Feed Motor cable abnormality (polarity reversal)
  • Document Feed Scale and Document Feed Scale Encoder erroneous connection
  • Slipping of the teeth of the Document Feed Gears
  • Document Feed Scale Encoder failure
Parts/Components to be checked
  1. Document Feed Gears
  2. Document Motor Scale Encoder

Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check for paper jam

  • Check that there are no paper jams, or that paper jam cancellation has not been forgotten.

Does the product recover from the error?

---EndGo to step 2
2

Check the Document Feed Scale Encoder cable connection

  • Check the connection status of the Document Feed Scale Encoder cable, and, if abnormal, reconnect.

Does the product recover from the error?

---EndGo to step 3
3

Check the Document Feed Motor cable connection

  • Check the connection status of the Document Feed Motor cable, and, if abnormal, reconnect.

Does the product recover from the error?

---EndGo to step 4
4

Checking the Document Feed Scale / Encoder state

  • Check that the Document Feed Scale / Encoder is installed correctly.

Does the product recover from the error?

---EndGo to step 5
5

Checking the Document Feed Gears state

  • Check that the Document Feed Gears are installed correctly. If an abnormality is found, reinstall it. If there is any damage, then replace with a new part.

Does the product recover from the error?

---EndGo to step 6
6

Replace the Document Feed Scale Encoder

Does the product recover from the error?

Document Feed Scale EncoderEndEscalate to person in charge