The button used to open NVRAM Viewer is not displayed.
Suspected cause
- The NVRAM Viewer function is set to be hidden
Parts/Components to be checked
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Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Use a text editor to open the ini file (ext_dlg.ini) in the "Service" folder of the Service Program and check the NVRAM Viewer setting state (0 = Don't display, 1 = Display) Does the product recover from the failure? | --- | End | Go to step 2 |
| 2 | Change settings according to the policy of each local sales subsidiary Does the product recover from the failure? | --- | End | Escalate to person in charge |