256203/356203/DB8B (In-printer LED Board Failure (Overvoltage) Occurred)

Error contents
  • An overvoltage occurred on the CE46 SUB-C Board.
Suspected cause
  • Short circuit due to dust on the CE46 SUB-C Board
  • CE46 SUB-C Board failure
  • The cable connecting the CE46 SUB-C Board and the Printer Main Circuit Board has shorted
Parts/Components to be checked
  1. CE46 SUB-C Board
  2. Printer Main Circuit Board
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Turn power OFF/ON

Does the product recover from the error?

---EndGo to step 2
2

Remove foreign objects from the CE46 SUB-C Board

  • Check the CE46 SUB-C Board for damage and other abnormalities, and for foreign objects. If a foreign object is found, remove it.

Does the product recover from the error?

CE46 SUB-C BoardEndGo to step 3
3

The cable connecting the CE46 SUB-C Board and the Printer Main Circuit Board has shorted

  • Check the connection status of the cable connecting the CE46 SUB-C Board and the Printer Main Circuit Board (disconnection, skewed connection, inserted halfway, peeled terminal). If an abnormality is found, reconnect it.

Does the product recover from the error?

EndGo to step 4
4

Replace the CE46 SUB-C Board

Does the product recover from the error?

CE46 SUB-C BoardEndGo to step 5
5

Replace the Printer Main Circuit Board.

Does the product recover from the error?

Printer Main Circuit BoardEndEscalate to person in charge