The LCD panel freezes on the "EPSON" screen

Suspected cause
  • CH83 Main-B Circuit Board failure

  • Printer Main Circuit Board failure

  • DRV-H Head FFC slanted insertion (no disconnected wires, resolved by reinserting)

  • CH83 Main-B Circuit Board to CH83 Main cable disconnected

Parts/Components to be checked
  1. CH83 Main-B Circuit Board
  2. Printer Main Circuit Board

  3. Head FFC Assy
  4. CH83 Main Board - CH83 Main-B Board FFC
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Replace the CH83 Main-B Circuit Board

Does the product recover from the failure?

CH83 Main-B Circuit BoardEndGo to step 2
2

Replace the Printer Main Circuit Board.

Does the product recover from the failure?

Printer Main Circuit BoardEndGo to step 3
3

Check the connection of the Head FFC Assy of CH83 DRV-H Board

  • Check the connection state of the cable, and reconnect if abnormal.

Does the product recover from the failure?

Head FFC AssyEndGo to step 4
4

Check the connection of the CH83 Main-B Circuit Board to CH83 Main Circuit Board cable

  • Check the connection state of the cable, and reconnect if abnormal.

Does the product recover from the failure?

CH83 Main Board - CH83 Main-B Board FFCEndGo to step 5
5

Replace the CH83 Main-B Circuit Board to CH83 Main cable

Does the product recover from the failure?

CH83 Main Board - CH83 Main-B Board FFCEndEscalate to person in charge