Banding during scan or copy.
Suspected cause
- Contamination on the CIS Module
- Contamination on the White Base Assy
- Contamination on the document feed path
- CIS Module failure
Parts/Components to be checked
- CIS Module
White Base Assy
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Carry out cleaning
Does the product recover from the failure? | --- | End | Go to step 2 |
2 | Replace the CIS Module Does the product recover from the failure? | End | Escalate to person in charge |