Other than the above (Firmware Trouble Occurred (Debug Error))
Error contents
- Firmware trouble occurred. (debug error)
Suspected cause
- This error ought not to occur on mass-produced products, however, it sometimes occurs due to unexpected causes such as external noise.
Parts/Components to be checked
- Firmware
- Printer Main Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Turn power OFF/ON Does the product recover from the error? | --- | End | Go to step 2 |
| 2 | Reinstall the firmware. Does the product recover from the error? | Firmware Install | End | Go to step 3 |
| 3 | Replace the Printer Main Circuit Board. Does the product recover from the error? | Printer Main Circuit Board | End | Escalate to person in charge |