001289 (Paper Eject Driven Roller Motor Oscillation Error)

Error contents
  • The number of oscillations exceeds the specified value.
  • The control terminal (Vre terminal) of the Paper Eject Driven Roller Motor Driver was short-circuited.
Suspected cause
  • CH83 Main-B Circuit Board failure
  • Paper Eject Driven Roller Motor failure
Parts/Components to be checked
  1. CH83 Main-B Circuit Board
  2. Paper Eject Star Wheel Roller Motor Unit
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the status of the CH83 Main-B Circuit Board

  • Check if any foreign object is on the CH83 Main-B Circuit Board. If a foreign object is found, remove it.

Does the product recover from the error?

CH83 Main-B Circuit BoardEndGo to step 2
2

Replace the CH83 Main-B Circuit Board

Does the product recover from the error?

CH83 Main-B Circuit BoardEndGo to step 3
3

Replace the Paper Eject Star Wheel Roller Motor Unit.

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor UnitEndEscalate to person in charge