The PW Sensor has failed and the paper size cannot be correctly measured. (Printing might be performed on the platen.)

Suspected cause
  • PW Sensor adjustment failure

  • PW Sensor failure

Parts/Components to be checked
  1. CR Unit (including PW Sensor)
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Replace CR Unit (including PW Sensor)

Does the product recover from the failure?

CR UnitEndEscalate to person in charge