00128E (Paper Eject Driven Roller Motor Velocity Deviation Error)

Error contents
  • The motor was detected to be driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
Suspected cause
  • Abnormal load
  • Paper Eject Driven Roller Motor Encoder failure
  • Paper Eject Driven Roller Motor failure
  • CH83 Main-B Circuit Board failure
Parts/Components to be checked
  1. Paper Eject Star Wheel Roller Motor Unit
  2. CH83 Main-B Circuit Board
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Replace the Paper Eject Star Wheel Roller Motor Unit

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor UnitEndGo to step 2
2

Replace the CH83 Main-B Circuit Board.

Does the product recover from the error?

CH83 Main-B Circuit BoardEndEscalate to person in charge