018773 (Scanner SOC Communication Error)
Error contents
- Connection confirmation error within the Scanner Main Board. Or, during operation, Scanner Main Board communications are not possible.
Suspected cause
- Abnormal status
- Scanner Main Board failure
Parts/Components to be checked
Scanner Main Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Restart the printer Does the product recover from the error? | --- | End | Go to step 2 |
| 2 | Replace the Scanner Main Board Does the product recover from the error? | Scanner Main Board | End | Escalate to person in charge |