Making Use of Status Sheets

This section provides information on usage methods of status sheets.

How To Acquire Status Sheets
  1. Turn the printer power ON, and set cut sheet paper or roll paper.
  2. Feed the media.
  3. From the printer panel, select [Check/Print Information] - [Print Status Sheet], and press the [Start Print] button.
Content Listed in Status Sheets

ItemDisplay ItemPurpose of Use/Description
Hardware Configuration　　　　Date and time printedCheck this to see when the information in the status sheet was created.
Device IDCheck this to see what product the status sheet is for.
Serial NumberCheck this to see which printer the status sheet is for.
MAC AddressCheck this to see the product MAC address.
Main FirmwareCheck this to see the product ROM version.
Initial Ink Charging DateDisplays the date and time that initial ink charging was performed by the user from the panel.
IP AddressCheck this to see the basic information of the network settings.
Subnet Mask
Gateway Address
General Settings
　　　　　　　		Paper TypeCustomer site setting values can be checked in this list. For details on the content of panel settings, refer to Product Descriptions.
Top Margin　
Paper Suction
Auto Cut
Platen Gap
Paper Thickness
Paper Type
Paper Suction
Option InformationHard Disk(SSD) UnitCheck information about optional devices.
Adobe PS3 Expansion Unit  
Supply Status　　　　　　　　　　<Ink Cartridge>Check ink cartridge and maintenance box information.
Ink Color
Manufacturer
Remaining Amount
Start Use Date
Whether Refilled
<Maintenance Box>
Position
Manufacturer
Remaining Amount
Start Use Date
Operation Logs　　　Total PrintsCheck the total number of prints.
Number of A1+ Sheets Converted from Carriage PassCheck the end of life status by comparing with the number of sheets defined for the product life.
Date when Discharging/Charging Ink Last Performed
  • If there was an inquiry about a failure to print after transporting or long-term storage in a cold region, use this to check whether the customer set "Personal Transport Preparation / Keeping Preparation" in the panel menu and performed ink discharging. If the failure to print was a result of the ink expanding due to freezing, recommend using discharging from the next time.
  • If nozzle clogging occurs during recovery after long-term storage, check the difference between the discharge date and recovery date and confirm whether recovery was performed within the appropriate period, and if it was outside of the period, explain and recommend about the period.
Date when Discharging/Charging Ink Last Recovered
Error LogsError CodeDisplays the logs for the last ten errors (error code/date).
Date and Time
Job Histories　　　　Paper Source

When a call is received from the customer due to printing trouble, this is useful for troubleshooting during repairs from the perspective of determining from the last print job histories whether the trouble is due to the combination of the print mode and media used. Get the customer to send you the status sheet in advance of visiting the customer so that you determine the details of the repair to a certain extent. The latest ten histories are displayed. The latest ten histories are displayed.

Paper Type
Paper Width
Interface
Date and Time


About print job history
  1. Some of the prints from the service program do not have a history.
  2. The print result of the status sheet is as follows.
  • Not only the paper type but also the paper size of the status sheet is fixed by the following settings.
    • For cut sheet
      • Letter is set → "Letter"
      • Other than Letter is set → "A4"
    • For roll paper
      • To make it variable depending on the amount of printing → "User-defined size"