Paper in the manual bypass is not recognized (error code).
Suspected cause
UPE Sensor (board) adjustment failure
UPE Sensor (board) failure
Paper Thickness Sensor adjustment failure
Paper Thickness Sensor failure
Parts/Components to be checked
UPE Sensor
Paper Thickness Sensor
Troubleshooting
Step | Confirmation points and methods | Page | YES | NO |
---|---|---|---|---|
1 | Replace the UPE Sensor (board) Does the product recover from the failure? | UPE Sensor | End | Go to step 2 |
2 | Replace the Paper Thickness Sensor Does the product recover from the failure? | Paper Thickness Sensor | End | Escalate to person in charge |