Paper in the manual bypass is not recognized (error code).

Suspected cause
  • UPE Sensor (board) adjustment failure

  • UPE Sensor (board) failure

  • Paper Thickness Sensor adjustment failure

  • Paper Thickness Sensor failure

Parts/Components to be checked
  1. UPE Sensor

  2. Paper Thickness Sensor

Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Replace the UPE Sensor (board)

Does the product recover from the failure?

UPE SensorEndGo to step 2
2

Replace the Paper Thickness Sensor

Does the product recover from the failure?

Paper Thickness SensorEndEscalate to person in charge