0012E9 (1st Roll Paper Motor Oscillation Error)

Error contents
  • The number of oscillations exceeds the specified value.
  • The control terminal (Vre terminal) of the 1st Roll Paper Motor Driver was short-circuited.
Suspected cause
  • CH83 Main-B Circuit Board failure
Parts/Components to be checked
  1. CH83 Main-B Circuit Board
  2. 1st Roll Paper Motor
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the status of the CH83 Main-B Circuit Board

  • Check if any foreign object is on the CH83 Main-B Circuit Board. If a foreign object is found, remove it.

Does the product recover from the error?

CH83 Main-B Circuit BoardEndGo to step 2
2

Replace the CH83 Main-B Circuit Board

Does the product recover from the error?

CH83 Main-B Circuit BoardEndGo to step 3
3

Replace the 1st Roll Paper Motor.

Does the product recover from the error?

1st Roll Paper MotorEndEscalate to person in charge