Actual margins differ from the specified margins.

Suspected cause
  • Paper feed amount correction value abnormality

  • The paper feed amount is not correctly adjusted

  • The cut position is not correctly adjusted

  • "Paper Size Check" is not set

  • PW sensor sensitivity adjustment failure

  • PW Sensor failure

Parts/Components to be checked
  1. CR Unit (including PW Sensor)
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Adjust "Paper Feed Amount Fluctuation Correction" on the control panel

Does the product recover from the failure?

---EndGo to step 2
2

Set "Paper Size Check" to ON on the control panel

Does the product recover from the failure?

---EndGo to step 3
3

Adjust "Adjust Cut Position" on the control panel

Does the product recover from the failure?

---EndGo to step 4
4

Perform PF Paper Feed Adjustment

Does the product recover from the failure?

Paper Feed AdjustmentEndGo to step 5
5

If this does not improve, replace CR Unit (including PW Sensor)

Does the product recover from the failure?

CR UnitEndEscalate to person in charge