00132F (2nd Roll Paper Motor Lock Error)

Error contents
  • There is an abnormality in the 2nd Roll Paper Motor connection.
  • The 2nd Roll Paper Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • The waveform is not detected when the 2nd Roll Paper Motor is driving.
Suspected cause
  • 2nd Roll Paper Motor Encoder cable abnormality (connection, broken)
  • 2nd Roll Paper Motor cable abnormality (connection, broken)
  • Abnormal load
  • 2nd Roll Paper Motor Encoder failure
  • 2nd Roll Paper Motor failure
Parts/Components to be checked
  1. 2nd Roll Motor
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the 2nd Roll Paper Motor cable connection

  • Check the connection status of the 2nd Roll Paper Motor, and, if abnormal, reconnect.

Does the product recover from the error?

2nd Roll Motor

CH83 Main-B Circuit Board

EndGo to step 2
2

Replace the 2nd Roll Paper Motor.

Does the product recover from the error?

2nd Roll MotorEndEscalate to person in charge