0012EC (1st Roll Paper Motor Reversing Error)
Error contents
- The number of occurrences of reversing the 1st Roll Paper Motor has reached a predetermined limit.
Suspected cause
- 1st Roll Paper Motor cable abnormality (polarity reversal)
- 1st Roll Paper Motor failure
Parts/Components to be checked
- 1st Roll Paper Motor
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check the 1st Roll Paper Motor cable connection
Does the product recover from the error? | End | Go to step 2 | |
| 2 | Replace the 1st Roll Paper Motor. Does the product recover from the error? | 1st Roll Paper Motor | End | Escalate to person in charge |