0186A1 (Document Feed Motor Overspeed Error)

Error contents
  • The Document Motor was driven at a speed abnormally faster than a predetermined one during operation.
Suspected cause
  • Document Feed Scale and Document Feed Scale Encoder erroneous connection
  • Document Feed Scale Encoder failure
  • Document Feed Scale failure
  • Scanner Main Board failure

Parts/Components to be checked
  1. Document Feed Scale Encoder
  2. Document Feed Scale
  3. Scanner Main Board

Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the Document Feed Scale Encoder FFC connection

  • Check the connection status of the Document Feed Scale Encoder, and, if abnormal, reconnect.

Does the product recover from the error?

---EndGo to step 2
2

Checking the Document Feed Scale state

  • Visually check for scratches and contamination on the Document Feed Scale.
    • If it is contaminated: Clean it.
    • If there are scratches: replace the Document Feed Scale.

Does the product recover from the error?

---EndGo to step 3
3

Checking the Document Feed Scale Encoder state

  • Check that the Document Feed Scale Encoder is installed correctly.

Does the product recover from the error?

---EndGo to step 4
4

Replace the Document Feed Scale Encoder

Does the product recover from the error?

Document Feed Scale EncoderEndGo to step 7
5

Replace the Scanner Main Board

Does the product recover from the error?

Scanner Main BoardEndEscalate to person in charge