00128C (Paper Eject Driven Roller Motor Reversing Error)
Error contents
- The number of occurrences of reversing the Paper Eject Driven Roller Motor has reached a predetermined limit.
Suspected cause
- Paper Eject Driven Roller Motor Encoder cable abnormality (polarity reversal)
- Paper Eject Driven Roller Motor cable abnormality (polarity reversal)
- Slipping of the teeth of the Paper Eject Driven Roller Motor Gears
- Paper Eject Driven Roller Motor Encoder failure
Parts/Components to be checked
- Paper Eject Star Wheel Roller Motor Unit
- CH83 Main-B Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check the state of the Paper Eject Star Wheel Roller Motor gear
Does the product recover from the error? | Paper Eject Star Wheel Roller Motor Unit | End | Go to step 2 |
| 2 | Check the following connections for an abnormality such as a connector disconnection or a broken cable. If an abnormality is found, reconnect it.
Does the product recover from the error? | End | Go to step 3 | |
| 3 | Replace the Paper Eject Star Wheel Roller Motor Unit. Does the product recover from the error? | Paper Eject Star Wheel Roller Motor Unit | End | Escalate to person in charge |