Paper is skewing.

Suspected cause

  • The roll paper is not set correctly

  • "Paper Size Check" is OFF

  • The media is installed to the take-up paper tube in a skewed manner

  • "Paper Skew Check" is not set

  • PW Sensor is not functioning

Parts/Components to be checked

  1. CR Unit (including PW Sensor)

Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Correctly reload roll paper

Does the product recover from the failure?

---EndGo to step 2
2

Set "Paper Size Check" to ON on the control panel

  • If it is not ON, set "Paper Size Check" to ON.

Does the product recover from the failure?

---EndGo to step 5
3

Set the "Paper Skew Check" setting to ON

  • If it is not ON, set "Paper Skew Check" to ON.

Does the product recover from the failure?

---EndGo to step 6
4

Reinstall the roll paper onto the spindle.

  • If this does not improve even after reinstallation, then replace the spindle.

Does the product recover from the failure?

---EndGo to step 7
5

Perform PF Paper Feed Adjustment

Does the product recover from the failure?

Paper Feed AdjustmentEndGo to step 8
6

If this does not improve, replace CR Unit (including PW Sensor)

Does the product recover from the failure?

CR UnitEndEscalate to person in charge