018702 (Scanner Paper Feed Flap Opening / Closing Motor Reversing Error)

Error contents
  • The number of occurrences of reversing the Scanner Paper Feed Flap Opening / Closing Motor has reached a predetermined limit.
Suspected cause
  • Paper jam
  • Scanner Paper Feed Flap Opening / Closing Scale Encoder cable abnormality (polarity reversal)
  • Scanner Paper Feed Flap Opening / Closing Motor cable abnormality (polarity reversal)
  • Scanner Paper Feed Flap Motor Assy and Flap Gears erroneous connection
  • Slipping of the teeth of the Scanner Paper Feed Flap Opening / Closing gears
  • Scanner Paper Feed Flap Scale Encoder failure
Parts/Components to be checked
  1. Flap Gears
  2. Document Motor Scale Encoder
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check for paper jam

  • Check that there are no paper jams, or that paper jam cancellation has not been forgotten.

Does the product recover from the error?

---EndGo to step 2
2

Check the Scanner Paper Feed Flap Opening / Closing Encoder cable connection

  • Check the connection status of the Scanner Paper Feed Flap Opening / Closing Encoder cable, and, if abnormal, reconnect.

Does the product recover from the error?

---EndGo to step 3
3

Check the Scanner Paper Feed Flap Opening / Closing Motor cable connection

  • Check the connection status of the Scanner Paper Feed Flap Opening / Closing Motor cable, and, if abnormal, reconnect.

Does the product recover from the error?

---EndGo to step 4
4

Checking the Scanner Paper Feed Flap Opening / Closing Scale / Encoder state

  • Check that the Scanner Paper Feed Flap Opening / Closing Scale / Encoder is installed correctly.

Does the product recover from the error?

---EndGo to step 5
5

Check the state of the Flap Gears

  • Check that the Scanner Paper Feed Flap Motor Assy and the Flap Gears are installed correctly. If an abnormality is found, reinstall it. If there is any damage, then replace with a new part.

Does the product recover from the error?

EndEscalate to person in charge


Checking the Scanner Paper Feed Flap Opening / Closing Scale / Encoder state