001A43 (Head Memory Read Error)

Error contents
  • While checking the Print Head ID, a communications error occurred.
Suspected cause
  • Head FFC slanted insertion (slanted or halfway insertion of B to B connector internals or board connectors)
  • Head FFC coating peeled off causing short-circuiting
Parts/Components to be checked
  1. Head FFC Assy
  2. Print Head
  3. CH83 DRV-H Board
  4. CH83 Main-B Circuit Board
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the Head FFC connection state

  • Check the Head FFC connection state (disconnection, skewed connection, inserted halfway, peeled terminal). If an abnormality is found, reconnect it.
  • If an abnormality is found with the Head FFC Assy and reconnecting does not work, replace the Head FFC Assy.

Does the product recover from the error?

Head FFC AssyEndGo to step 2
2

Replace the Print Head

Does the product recover from the error?

Print HeadEndGo to step 3
3

Replace the CH83 DRV-H Board

Does the product recover from the error?

CH83 DRV-H BoardEndGo to step 4
4

Replace the CH83 Main-B Circuit Board

Does the product recover from the error?

CH83 Main-B Circuit BoardEndEscalate to person in charge