0012EA (1st Roll Paper Motor Overload Error)
Error contents
- Overcurrent is detected more than predetermined limit since the 1st Roll Paper Motor did not operate properly because of some kind of load.
- The 1st Roll Paper Motor rotation speed is not attained or is not detected correctly.
Suspected cause
- 1st Roll Paper Motor Encoder cable abnormality (connection, broken)
- 1st Roll Paper Motor cable abnormality (connection, broken)
- Abnormal load
- 1st Roll Paper Motor Encoder failure
- 1st Roll Paper Motor failure
Parts/Components to be checked
- 1st Roll Paper Motor
- CH83 Main-B Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check the obstacle in the 1st Roll operation range
Does the product recover from the error? | --- | End | Go to step 2 |
| 2 | Check the 1st Roll Paper Motor cable connection
Does the product recover from the error? | End | Go to step 3 | |
| 3 | Replace the 1st Roll Paper Motor. Does the product recover from the error? | 1st Roll Paper Motor | End | Escalate to person in charge |