Ink is leaking

Suspected cause
  • Print Head failure

  • Ink Cartridge Holder contact section failure

  • Pump Cap Unit failure

  • Ink Tube split

  • Connection failure of ink tube joint section such as at Ink Holder/On-CR Unit/Sub Tank Unit

  • Seal rubber deformation due to over tightening of ink tube joint section such as at Ink Holder/Self Sealing Valve Assy/Sub Tank Unit

Parts/Components to be checked
  1. Print Head

  2. Ink Cartridges

  3. Pump Cap unit

  4. Self Sealing Valve Assy

  5. Seal Rubber

  6. Ink Tube Assy

Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Replace the Print Head

Does the product recover from the failure?

Print HeadEndGo to step 2
2

Replace ink cartridge

Does the product recover from the failure?

---EndGo to step 3
3

Replace the Pump Cap Unit

Does the product recover from the failure?

Pump Cap unitEndGo to step 4
4

Check the following connectors

  • Check if the connectors are tightened at the correct torque
    • Ink Cartridge Holder to Ink Bifurcated Flow Channel Unit
    • Ink Bifurcated Flow Channel Unit to Self Sealing Valve Assy

Does the product recover from the failure?

Ink Cartridge Holder

Ink Bifurcated Flow Channel Unit

Self Sealing Valve Assy

EndGo to step 5
5

Replace the Seal Rubber

  • Following target locations
    • Ink Cartridge Holder to Ink Bifurcated Flow Channel Unit
    • Ink Bifurcated Flow Channel Unit to Self Sealing Valve Assy

Does the product recover from the failure?

Ink Cartridge Holder

Ink Bifurcated Flow Channel Unit

Self Sealing Valve Assy

EndGo to step 6
6

Replace the Ink Tube Assy

Does the product recover from the failure?

Ink Tube AssyEndEscalate to person in charge