001545 (Cutter Motor Cable Disconnection Error)
Error contents
- A fixed current is supplied to the cutter motor and motor rotation is observed by the scale and encoder and the presence of an encoder signal is checked, but no signal is detected correctly.
- The Cutter Motor Encoder cannot detect the value of the scale.
Cutter Motor Unit operation cannot be detected.
Suspected cause
- Cutter Motor Encoder failure
- Cutter Motor failure
- Cutter Motor cable abnormality/broken
- Cutter Motor Encoder FFC cable connection abnormality/broken
- Cutter Motor Scale coming off
- Printer Main Circuit Board failure
Parts/Components to be checked
- Cutter Motor Unit
- Cutter Rail Unit
- Printer Main Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check the state of the cutter operation internal route
Does the product recover from the error? | --- | End | Go to step 2 |
| 2 | Check if there are any abnormalities in the Cutter Motor cable connection. If an abnormality is found, reconnect it. Does the product recover from the error? | Cutter Motor Unit | End | Go to step 3 |
| 3 | Check the connector connection of the Cutter Motor Encoder, and reconnect it. Does the product recover from the error? | Cutter Motor Unit | End | Go to step 4 |
| 4 | Replace the Cutter Rail Unit. Does the product recover from the error? | Cutter Rail Unit | End | Go to step 5 |
| 5 | Replace the Cutter Motor Unit. Does the product recover from the error? | Cutter Motor Unit | End | Go to step 6 |
| 6 | Replace the Printer Main Circuit Board. Does the product recover from the error? | End | Escalate to person in charge |