00128F (Paper Eject Driven Roller Motor Lock Error)

Error contents
  • The Paper Eject Driven Roller Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • The waveform is not detected when the Paper Eject Driven Roller Motor is driving.
Suspected cause
  • Impurities such as dirt caught in the Paper Eject Driven Roller gears.
  • The Paper Eject Driven Roller is not rotating normally.

  • Ink holder CSIC contact not connected
  • Ink Holder FFC/relay cable pinched
  • Paper Eject Driven Roller Motor Encoder cable abnormality (connection, broken)

  • Paper Eject Driven Roller Motor cable abnormality (connection, broken)

  • Abnormal load
  • Paper Eject Driven Roller Motor Encoder failure
  • Paper Eject Driven Roller Motor failure
  • Motors are not operating normally.
Parts/Components to be checked
  1. Paper Eject Star Wheel Roller Motor Unit
  2. CH83 Main-B Circuit Board
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check for impurities such as dirt in the Paper Eject Driven Roller gears. Check that the Paper Eject Driven Roller is rotating normally, and if a foreign object is found, remove it.

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor UnitEndGo to step 2
2

Check the cable connection of the Paper Eject Driven Roller Motor Encoder

  • Check the connection status of the Paper Eject Driven Roller Motor Encoder, and, if abnormal, reconnect.

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor Unit

CH83 Main-B Circuit Board

EndGo to step 3
3

Check the cable connection of the Paper Eject Driven Roller Motor

  • Check the connection status of the Paper Eject Driven Roller Motor, and, if abnormal, reconnect.

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor Unit

CH83 Main-B Circuit Board

EndGo to step 4
4

Replace the Paper Eject Driven Roller Motor

Does the product recover from the error?

Paper Eject Star Wheel Roller Motor UnitEndEscalate to person in charge