Paper end is determined even though roll paper media remains.
Suspected cause
Flange clogged with paper dust
Flange failure (in the slack take-up operation the flange may be insufficient and result in paper folding, but the printer determines that the paper is being fed correctly).
Parts/Components to be checked
- Spindle
Troubleshooting
Step | Confirmation points and methods | Page | YES | NO |
---|---|---|---|---|
1 | Reinstall the roll paper onto the spindle.
Does the product recover from the failure? | --- | End | Escalate to person in charge |