00154F (Cutter Motor Lock Error)
Error contents
- The PRS Motor was driven at a speed abnormally slower than a predetermined one during operation.
- The waveform is not detected when the Cutter Motor is driving.
Suspected cause
- Cutter Motor Encoder cable abnormality (connection, broken)
- Cutter Motor cable abnormality (connection, broken)
- Abnormal load
- Cutter Motor Encoder failure
- Cutter Motor failure
Parts/Components to be checked
- Cutter Motor Unit
- Printer Main Circuit Board
- Cutter Rail Unit
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check the cable connection of the Cutter Motor Unit
Does the product recover from the error? | End | Go to step 2 | |
| 2 | Replace the Cutter Motor Unit. Does the product recover from the error? | Cutter Motor Unit | End | Go to step 3 |
| 3 | Replace the Cutter Rail Unit. Does the product recover from the error? | Cutter Rail Unit | End | Escalate to person in charge |