018708 (Scanner Paper Feed Flap Opening / Closing Motor Heat Error)

Error contents
  • Scanner Paper Feed Flap Opening / Closing Motor heat has exceeded the predetermined limit.
Suspected cause
  • Abnormal load (paper jam, foreign object)
  • Scanner Main Board failure
  • Scanner Paper Feed Flap Opening / Closing Motor failure
  • Scanner Paper Feed Flap Opening / Closing Scale Encoder failure
Parts/Components to be checked
  1. Flap Gears
  2. Scanner Main Board
  3. Scanner Paper Feed Flap Motor Assy
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check for paper jam and foreign objects

  • Check that there are no paper jams or foreign objects in the scan path.
  • Check for foreign objects near the Scanner Paper Feed Flap Opening / Closing gears.

Does the product recover from the error?

---EndGo to step 2
2

Check the state of the Flap Gears

  • Check that the Scanner Paper Feed Flap Motor Assy and the Flap Gears are installed correctly. If an abnormality is found, reinstall it. If there is any damage, then replace with a new part.

Does the product recover from the error?

Flap GearsEndGo to step 3
3

Replace the Scanner Main Board

Does the product recover from the error?

Scanner Main BoardEndGo to step 4
4

Replace the Scanner Paper Feed Flap Motor Assy

Does the product recover from the error?

Scanner Paper Feed Flap Motor AssyEndEscalate to person in charge