00154C (Cutter Motor Reversing Error)

Error contents
  • The number of occurrences of reversing the Cutter Motor has reached a predetermined limit.
Suspected cause
  • Cutter Motor Encoder cable abnormality (polarity reversal)
  • Cutter Motor cable abnormality (polarity reversal)
  • Slipping of the teeth of the Cutter Belt
  • Cutter Motor Encoder failure
Parts/Components to be checked
  1. Cutter Motor Unit
  2. Printer Main Circuit Board
  3. Cutter Rail Unit
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the cable connection of the Cutter Motor Unit

  • Check the connection status of the Cutter Motor Unit and, if abnormal, reconnect.

Does the product recover from the error?

EndGo to step 2
2

Replace the Cutter Motor Unit.

Does the product recover from the error?

Cutter Motor UnitEndGo to step 3
3

Replace the Cutter Rail Unit.

Does the product recover from the error?

Cutter Rail UnitEndEscalate to person in charge