00112D (Paper Eject Driven Home Position Detection Error)
Error contents
- The Paper Eject Driven Roller home position cannot be detected at the time of initialization.
- The paper eject driven roller cannot return or the sensor does not react.
Suspected cause
- The Sensor is damaged or has failed, or its position has been shifted.
- Operation failure due to paper jam
- Poor connection of the Paper Eject Driven Roller Home Position Sensor
- Paper Eject Driven Roller Home Position Sensor failure
- Paper Eject Driven Roller Motor failure
Parts/Components to be checked
- Paper Eject Driven Roller Unit
- Paper Eject Star Wheel Roller Motor Unit
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check for a paper jam around the Paper Eject Star Wheel Roller Unit and if a foreign object is found, remove it. Does the product recover from the error? | Paper Eject Driven Roller Unit | End | Go to step 2 |
| 2 | Check the connection of the Paper Eject Driven Roller Home Position Sensor for connector disconnection, damage, or a broken cable (No.38, CN522), and check the connection of the Paper Eject Driven Roller connector connection. Does the product recover from the error? | Paper Eject Star Wheel Roller Motor Unit | End | Go to step 3 |
| 3 | Replace the Paper Eject Star Wheel Roller Motor Unit. Does the product recover from the error? | Paper Eject Star Wheel Roller Motor Unit | End | Escalate to person in charge |