003009 (AstrioC - AstrioP Communications Check Failure at Power ON)
Error contents
- Communications not possible between AstrioC - AstrioP.
- Power is not supplied.(Short from power supply cable pinching/Power Supply Board failure)
Suspected cause
- FFC/cable between Printer Main Circuit Board and CH83 Main-B Circuit Board disconnected or broken.
- If panel is on: AstrioP (CH83 Main-B Circuit Board) has failed.
- Printer Main Circuit Board or CH83 Main-B Circuit Board are damaged.
- Short from power supply cable pinching/power supply board failure
Parts/Components to be checked
- CH83 Main-B Circuit Board to Printer Main Circuit Board FFC/cable
- CH83 Main-B Circuit Board
- Printer Main Circuit Board
- Power cable
- CH12Power Supply Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check the connection status of the FFC/cable between the Printer Main Circuit Board and CH83 Main-B Circuit Board
Does the product recover from the error? | CH83 Main Board - CH83 Main-B Board FFC | End | Go to step 2 |
| 2 | With the power ON, measure the following with a tester.
Does the product recover from the error? | End | Go to step 3 | |
| 3 | Replace the CH83 Main-B Circuit Board Does the product recover from the error? | End | Go to step 4 | |
| 4 | Replace the Printer Main Circuit Board. Does the product recover from the error? | End | Go to step 5 | |
| 5 | Replace the Power cable. Does the product recover from the error? | --- | End | Go to step 6 |
| 6 | Replace the CH12Power Supply Board Does the product recover from the error? | End | Escalate to person in charge |
<Tester measurement position guidance>
- CH83 Main-B Circuit Board: power supply connector
- Printer Main Circuit Board: power supply connector
- Cable of the CH12Power Supply Board
