Scanned images are faint.
Suspected cause
- Contamination on the CIS Module
- Contamination on the White Base Assy
- Contamination on the document feed path
CIS Module failure
Parts/Components to be checked
- CIS Module
White Base Assy
Troubleshooting
Step | Confirmation points and methods | Page | YES | NO |
---|---|---|---|---|
1 | Carry out cleaning
Does the product recover from the failure? | --- | End | Go to step 2 |
2 | Execute the Shading Calibration (Basic Adjustment) Does the product recover from the failure? | Shading Calibration (Basic Adjustment) | End | Go to step 3 |
3 | Replace the CIS Module Does the product recover from the failure? | End | Escalate to person in charge |