Wired LAN does not respond at all (LED does not illuminate even if you pierce the Ethernet cable, printer cannot be found, etc.)
Suspected cause
The firmware version is old.
- The wired LAN connector is damaged.
Parts/Components to be checked
Printer Main Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check the firmware version
Does the product recover from the failure? | Firmware Install | End | Go to step 2 |
| 2 | Replace the Printer Main Circuit Board. Does the product recover from the failure? | Printer Main Circuit Board | End | Escalate to person in charge |