0012CD (1st / 2nd Release Motor Driving time-out Error)
Error contents
- Abnormally-long driving duration of the 1st / 2nd Release Motor was detected.
Suspected cause
- Firmware becomes out of control
- Abnormal load
Parts/Components to be checked
- Printer Main Circuit Board
- CH83 Main-B Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Firmware Update Does the product recover from the error? | Firmware Install | End | Go to step 2 |
| 2 | Replace the CH83 Main-B Circuit Board. Does the product recover from the error? | CH83 Main-B Circuit Board | End | Escalate to person in charge |