001A41 (Head Rank ID Error)
Error contents
- An invalid Head Rank ID was written to the NVRAM.
Suspected cause
- The Head ID is incorrect due to a Head ID input mistake when using the Service Program.
Parts/Components to be checked
- Head ID
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Input the Head ID again. Does the product recover from the error? | Head ID Check & Input | End | Escalate to person in charge |