001128 (Cutter Home Position Detection Error)
Error contents
- The cutter home position cannot be detected at the time of initialization.
- The cutter cannot return or the sensor does not react.
Suspected cause
- The sensor position has been shifted.
- The Cutter Belt has come off.
- Operation failure due to paper jam
- Poor connection of the Cutter Home Position Sensor
- Cutter Home Position Sensor failure
- Cutter Motor failure
Parts/Components to be checked
- Cutter Home Position Detect Sensor connector
- Cutter Motor Unit
- Cutter Home Position Detect Sensor
- Cutter Rail Unit
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check for a paper jam around the Cutter and if a foreign object is found, remove it. Does the product recover from the error? | --- | End | Go to step 2 |
| 2 | Check the connection of the Cutter Home Position Detect Sensor for connector disconnection, damage, or a broken cable.(No.45 / CN90), and check the connection of the Cutter Home Position Detect Sensor connector. Does the product recover from the error? | Cutter Home Position Detect Sensor | End | Go to step 3 |
| 3 | Replace the Cutter Motor Unit. Does the product recover from the error? | Cutter Motor Unit | End | Go to step 4 |
| 4 | Replace the Cutter Home Position Detect Sensor Does the product recover from the error? | Cutter Home Position Detect Sensor | End | Go to step 5 |
| 5 | Replace the Cutter Rail Unit. Does the product recover from the error? | Cutter Rail Unit | End | Escalate to person in charge |