00132C (Roll Paper Release Motor Reversing Error)

Error contents
  • The number of occurrences of reversing the 2nd Roll Paper Motor has reached a predetermined limit.
Suspected cause
  • 2nd Roll Paper Motor cable abnormality (polarity reversal)
  • 2nd Roll Paper Motor failure
Parts/Components to be checked
  1. 2nd Roll Motor
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the 2nd Roll Paper Motor cable connection

  • Check the connection status of the 2nd Roll Paper Motor, and, if abnormal, reconnect.

Does the product recover from the error?

2nd Roll Motor

CH83 Main-B Circuit Board

EndGo to step 2
2

Replace the 2nd Roll Paper Motor.

Does the product recover from the error?

2nd Roll MotorEndEscalate to person in charge