018760 (Calibration Error)

Error contents

  • Error occurred during calibration.

Suspected cause
  • CIS Module Boards with both old firmware version and new firmware version are attached together.
  • CIS Module Board power IC failure
  • CIS Module Board detection pull-up resistor not installed/short
Parts/Components to be checked
  1. CIS Module Full Side Board
  2. CIS Module Center Board
  3. CIS Module Home Side Board
  4. CIS Module Board to Main Board FFC
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the CIS Module Board

  • Open the front exterior of the scanner unit and remove the blue-framed circuit board exterior (held in place by a claw), check the board status.

  • Check the number on the red-framed part of the circuit board to see if it is new or old.

    • Old type: CC-36JF_A3

    • New type: CC-36JF_A5

  • If there is a mix of old and new circuit boards, replace the old ones with new ones.

  • If all the boards are the same (CC-36JF_A3 (old) or CC-36JF_A5 (new)) go to the next steps.

Does the product recover from the error?

EndGo to step 2
2

Check the FFC status

  • Check for any abnormalities in the FFC (thick 31-core FFC: silver shielded type) between the CIS Module Board and the Main Board (blue frame connector on the left).

  • Check for any abnormalities in the FFC (thin 16-core FFC) between the CIS Module Board and the Main Board (red frame connector on the top).

    • Possible causes:

      • Disconnected from the Main Board connector or from the CIS Module Board (AFE Board) connector

      • Not fully inserted (i.e. at an angle) to the Main Board connector or to the CIS Module Board (AFE Board) connector

      • Defective cable: broken wire in the middle of FFC or the metal part of the terminal has pilled off

  • If any abnormality is found, replace all six FFCs.

    • 2204597 HARNESS,31P,MAIN,AFE,LEFT (ASP Figure number: 810)

    • 2199109 HARNESS,16P,MAIN,AFE,LEFT (ASP Figure number: 811)

    • 2199108 HARNESS,16P,MAIN,AFE,CENTER (ASP Figure number: 812)

    • 2204596 HARNESS,31P,MAIN,AFE,CENTER (ASP Figure number: 813)

    • 2199107 HARNESS,16P,MAIN,AFE,RIGHT (ASP Figure number: 814)

    • 2204595 HARNESS,31P,MAIN,AFE,RIGHT (ASP Figure number: 815)

Does the product recover from the error?

---

EndGo to step 3
3

Check the FFC connector status

  • Connector in red frame : it is difficult to see if the upper side is locked

  • Connector in blue frame: pulling the left lock may damage the connector (FFC lock shape part)

  • If the connector is broken, replace the CIS Module Board.

Does the product recover from the error?

EndGo to step 4
4

Firmware Update

Does the product recover from the error?

Firmware InstallEndEscalate to person in charge