0186A5 (Document Feed Motor Overload Error)

Error contents

  • Abnormal value more than predetermined limit is detected since the Document Feed Motor did not operate properly because of some kind of load.

Suspected cause
  • Abnormal load (paper jam, foreign object)
  • Document Feed Scale Encoder cable abnormality (connection, broken)
  • Document Feed Motor cable abnormality (connection, broken)
  • Document Feed Scale Encoder failure
  • Document Feed Motor failure
  • Document Feed Gears failure
Parts/Components to be checked
  1. Document Feed Gears
  2. Document Feed Scale Encoder
  3. Document Feed Motor

Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check for paper jam and foreign objects

  • Check that there are no paper jams or foreign objects in the scan path.
  • Check if any foreign object is on the Document Feed Gears.

Does the product recover from the error?

---EndGo to step 2
2

Check the Document Feed Scale Encoder cable connection

  • Check the connection status of the Document Feed Scale Encoder cable, and, if abnormal, reconnect.

Does the product recover from the error?

---EndGo to step 3
3

Check the Document Feed Motor cable connection

  • Check the connection status of the Document Feed Motor cable, and, if abnormal, reconnect.

Does the product recover from the error?

---EndGo to step 4
4

Checking the Document Feed Gears state

  • Check that the Document Feed Gears are installed correctly. If an abnormality is found, reinstall it. If there is any damage, then replace with a new part.

Does the product recover from the error?

---EndGo to step 5
5

Replace the Document Feed Scale Encoder

Does the product recover from the error?

Document Feed Scale EncoderEndGo to step 7
6

Replace the Document Feed Motor

Does the product recover from the error?

Document Feed MotorEndEscalate to person in charge