00113F (CR Motor Lock Error)

Error contents

The CR Motor was driven at a speed abnormally slower than a predetermined one during operation.
The waveform is not detected when the CR Motor is driving.

Suspected cause

CR Encoder cable abnormality (connection, broken)
CR Motor cable abnormality (connection, broken)
Head FFC Unit PW sensor cable abnormality (connection, broken)
Abnormal load
CR Encoder failure
CR Motor failure
Cover Open Sensor cable abnormality (connection, broken)

Parts/Components to be checked

CR Unit
Head FFC Assy
CR Encoder
CR Motor
CH83 SUB (PW/IMS) Board
CH83 Main-B Circuit Board
Head Maintenance Cover Front Cover Sensor
Head Maintenance Cover Rear Cover Sensor
Cutter Maintenance Cover Sensor
Ink Cartridge Holder Cover Sensor
Front Upper Cover Sensor

Troubleshooting

Step	Confirmation points and methods	Page	YES	NO
1	Check the obstacle in the CR moving range. Check if any obstacle is blocking the CR movement. If so, remove the obstacle. Does the product recover from the error?	---	End	Go to step 2
2	Check the CR Belt state Check that the CR Belt is installed correctly. If an abnormality is found, reinstall it. Check that the CR Belt tension is within the standard value. Adjust the CR Belt tension adjustment if it is outside the standard value. Perform the CR Belt Deflection Adjustment. Does the product recover from the error?	CR Unit CR Belt Tension Check & Adjustment CR Belt Deflection Adjustment	End	Go to step 3
3	Check the PW sensor FFC of the Head FFC Assy state Check the PW sensor FFC connection (CR side/CH83 DRV-H Board side). If abnormal, reconnect it. If an abnormality is found, reconnect it. If this is still unsuccessful, replace the Head FFC Assy. Does the product recover from the error?	Head FFC Assy	End	Go to step 4
4	Check the cable connection of the CR Motor Check the connection status of the CR Motor again, and, if abnormal, reconnect. CR Encoder to CH83 SUB (On-CR) Board (CN102) CR Motor to CH83 Main-B Circuit Board (CN500) Does the product recover from the error?	CR Encoder CH83 SUB (PW/IMS) Board CR Motor CH83 Main-B Circuit Board	End	Go to step 5
5	Check the cable connection of the Cover Open Sensors Check the connection status of each Cover Open Sensor, and, if abnormal, reconnect. Does the product recover from the error?	Head Maintenance Cover Front Cover Sensor Head Maintenance Cover Rear Cover Sensor Cutter Maintenance Cover Sensor Ink Cartridge Holder Cover Sensor Front Upper Cover Sensor	End	Go to step 6
6	Replace the CR Encoder. Does the product recover from the error?	CR Encoder	End	Go to step 7
7	Replace the CR Motor. Does the product recover from the error?	CR Motor	End	Go to step 8
8	Replace the Cover Open Sensor Does the product recover from the error?	Head Maintenance Cover Front Cover Sensor Head Maintenance Cover Rear Cover Sensor Cutter Maintenance Cover Sensor Ink Cartridge Holder Cover Sensor Front Upper Cover Sensor	End	Escalate to person in charge