00113F (CR Motor Lock Error)

Error contents
  • The CR Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • The waveform is not detected when the CR Motor is driving.
Suspected cause
  • CR Encoder cable abnormality (connection, broken)
  • CR Motor cable abnormality (connection, broken)
  • Head FFC Unit PW sensor cable abnormality (connection, broken)
  • Abnormal load
  • CR Encoder failure
  • CR Motor failure
  • Cover Open Sensor cable abnormality (connection, broken)
Parts/Components to be checked
  1. CR Unit
  2. Head FFC Assy
  3. CR Encoder
  4. CR Motor
  5. CH83 SUB (PW/IMS) Board
  6. CH83 Main-B Circuit Board
  7. Head Maintenance Cover Front Cover Sensor
  8. Head Maintenance Cover Rear Cover Sensor
  9. Cutter Maintenance Cover Sensor
  10. Ink Cartridge Holder Cover Sensor
  11. Front Upper Cover Sensor
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the obstacle in the CR moving range.

  • Check if any obstacle is blocking the CR movement. If so, remove the obstacle.

Does the product recover from the error?

---EndGo to step 2
2

Check the CR Belt state

  • Check that the CR Belt is installed correctly. If an abnormality is found, reinstall it.
  • Check that the CR Belt tension is within the standard value. Adjust the CR Belt tension adjustment if it is outside the standard value.
  • Perform the CR Belt Deflection Adjustment.

Does the product recover from the error?

CR Unit

CR Belt Tension Check & Adjustment

CR Belt Deflection Adjustment

EndGo to step 3
3

Check the PW sensor FFC of the Head FFC Assy state

  • PW Sensor FFC PW Sensor FFC Check the PW sensor FFC connection (CR side/CH83 DRV-H Board side). If an abnormality is found, reconnect it.
  • If this is still unsuccessful, replace the Head FFC Assy.

Does the product recover from the error?

Head FFC AssyEndGo to step 4
4

Check the cable connection of the CR Motor

  • Check the connection status of the CR Motor again, and, if abnormal, reconnect.
    • CR Encoder to CH83 SUB (On-CR) Board (CN102)
    • CR Motor to CH83 Main-B Circuit Board (CN500)

Does the product recover from the error?

CR Encoder

CH83 SUB (PW/IMS) Board

CR Motor

CH83 Main-B Circuit Board

EndGo to step 5
5

Check the cable connection of the Cover Open Sensors

  • Check the connection status of each Cover Open Sensor, and, if abnormal, reconnect.

Does the product recover from the error?

Head Maintenance Cover Front Cover Sensor

Head Maintenance Cover Rear Cover Sensor

Cutter Maintenance Cover Sensor

Ink Cartridge Holder Cover Sensor

Front Upper Cover Sensor

EndGo to step 6
6

Replace the CR Encoder.

Does the product recover from the error?

CR EncoderEndGo to step 7
7

Replace the CR Motor.

Does the product recover from the error?

CR MotorEndGo to step 8
8

Replace the Cover Open Sensor

Does the product recover from the error?

Head Maintenance Cover Front Cover Sensor

Head Maintenance Cover Rear Cover Sensor

Cutter Maintenance Cover Sensor

Ink Cartridge Holder Cover Sensor

Front Upper Cover Sensor

EndEscalate to person in charge