00300A (ROM Version Check Failure at Power ON - AstrioP)
Error contents
- The Printer Main Circuit Board and CH83 Main-B Circuit Board ROM versions do not match.
Suspected cause
- The Printer Main Circuit Board and CH83 Main-B Circuit Board ROM versions do not match.
- If this has failed multiple times, then there is a failure in either the Printer Main Circuit Board or the CH83 Main Circuit Board.
Parts/Components to be checked
- CH83 Main-B Circuit Board
- Printer Main Circuit Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | There is a high likelihood that the firmware update failed, therefore update the firmware. Does the product recover from the error? | Firmware Install | End | Go to step 2 |
| 2 | Replace the CH83 Main-B Circuit Board Does the product recover from the error? | CH83 Main-B Circuit Board | End | Go to step 3 |
| 3 | Replace the Printer Main Circuit Board. Does the product recover from the error? | Printer Main Circuit Board | End | Escalate to person in charge |