018701 (Scanner Paper Feed Flap Opening / Closing Motor Overspeed Error)

Error contents
  • The Scanner Paper Feed Flap Motor Assy was driven at a speed abnormally faster than a predetermined one during operation.
Suspected cause
  • Scanner Paper Feed Flap Motor Assy and Flap Gears erroneous connection
  • Connector disconnection
  • Scanner Paper Feed Flap Scale Encoder failure
  • Scanner Paper Feed Flap Scale failure
  • Scanner Main Board failure
Parts/Components to be checked
  1. Scanner Paper Feed Flap Motor Assy
  2. Scanner Paper Feed Flap Motor connector
  3. Scanner Main Board
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the Scanner Paper Feed Flap Scale Encoder connection

  • Check the connection status of the Scanner Paper Feed Flap Scale Encoder, and, if abnormal, reconnect.

Does the product recover from the error?

---EndGo to step 2
2

Checking the Scanner Paper Feed Flap Scale / Encoder state

  • Visually check for scratches and contamination on the Scanner Paper Feed Flap Scale.
    • If it is contaminated: Clean it.
    • If there are scratches: remove the Scanner Paper Feed Flap Motor Assy.

Does the product recover from the error?

Scanner Paper Feed Flap Motor AssyEndGo to step 3
3

Replace the Scanner Main Board

Does the product recover from the error?

Scanner Main BoardEndEscalate to person in charge