Horizontal or vertical lines look misaligned, become a double line, or become thick.

Suspected cause
  • Bi-D Adjustment failure

  • Print Head related adjustment failure (inclination, slant/ruled line deviation adjustment)

  • PG adjustment failure

  • Wiping cannot be performed properly due to a contaminated wiper, wiper failure or contaminated wiper cleaner.

  • If this only occurs at the start of printing, this could be because of thickened ink.

Parts/Components to be checked
  1. Print Head (ink thickening on nozzle surface)

  2. Pump Cap unit

  3. Wiper Unit

  4. Wiper Cleaner

  5. Problem with seal part of the Cap Unit

  6. Ink dripping within cap, causing thickening

  7. Ink Cartridge (is old)

Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Perform Bi-D Adjustment

Does the product recover from the failure?

Bi-D AdjustmentEndGo to step 2
2

Perform head Inclination adjustment (CR direction)/head slant adjustment (PF direction)/Ruled line deviation adjustment

Does the product recover from the failure?

Head Inclination Check & Adjustment (CR direction)

Head Slant Check & Adjustment (PF direction)

Ruled Line Deviation Adjustment (Auto)

EndGo to step 3
3

Perform PG Check & Adjustment

Does the product recover from the failure?

PG Check & AdjustmentEndGo to step 4
4

Check and clean dirt off the wiper. Alternatively, if ink has hardened and dirt cannot be removed, replace the wiper.

Does the product recover from the failure?

Wiping around the CapEndGo to step 5
5

Replace the Wiper Cleaner

Does the product recover from the failure?

Wiper CleanerEndGo to step 6
6

Replace the Print Head

Does the product recover from nozzle clogging?

Print HeadEndGo to step 7
7

Replace with a new Ink Cartridge and perform cleaning

Does the product recover from the failure?

CleaningEndEscalate to person in charge