018775 (OVP (Scanner Power Supply Cable) Connection Error)
Error contents
- An overcurrent was detected in the Scanner Main Board. (Scanner Power Supply Cable failure)
Suspected cause
- Failure of the cable (disconnection or breakage) that connects the printer and the scanner
- Scanner Main Board failure
Parts/Components to be checked
- Scanner Main Board
Troubleshooting
| Step | Confirmation points and methods | Page | YES | NO |
|---|---|---|---|---|
| 1 | Check connection of the cable that connects the printer and the scanner
Does the product recover from the error? | --- | End | Go to step 2 |
| 2 | Replace the Scanner Main Board Does the product recover from the error? | Scanner Main Board | End | Escalate to person in charge |