00113A (CR Motor Overload Error)

Error contents
  • The CR Motor did not operate normally due to some load and an overcurrent higher than the specified value was detected.
  • The CR Motor rotation speed is not attained or is not detected correctly.
Suspected cause
  • A paper jam has occurred.
  • CR Encoder cable abnormality (connection, broken)
  • CR Motor cable abnormality (connection, broken)
  • CR Motor abnormal load
  • CR Encoder failure
  • CR Motor failure
Parts/Components to be checked
  1. CR Unit
  2. CR Encoder
  3. CR Motor
  4. CH83 SUB (PW/IMS) Board
  5. CH83 Main-B Circuit Board
  6. CR Slider (Home)
  7. CR Slider (Full)
Troubleshooting
StepConfirmation points and methodsPageYESNO
1

Check the obstacle in the CR moving range.

  • Check if any obstacle is blocking the CR movement. If so, remove the obstacle.

Does the product recover from the error?

---EndGo to step 2
2

Check the CR Unit state.

  • Check that the CR Unit is installed correctly. If not, reattach the CR Unit.

Does the product recover from the error?

CR Unit

CR Belt Tension Check & Adjustment

CR Belt Deflection Adjustment

EndGo to step 3
3

Check the cable connection of the CR Motor

  • Check the connection status of the CR Motor again, and, if abnormal, reconnect.
    • CR Encoder to CH83 SUB (On-CR) Board (CN102)
    • CR Motor to CH83 Main-B Circuit Board (CN500)

Does the product recover from the error?

CR Encoder

CH83 SUB (PW/IMS) Board

CR Motor

CH83 Main-B Circuit Board

EndGo to step 4
4

Check the reading state of the CR Encoder. If reading (from the Service Program) cannot be performed, re-install the CR Encoder.

Does the product recover from the error?

CR Scale Check

CR Encoder

EndGo to step 5
5

Lubrication to the oil pad within the CR Slider.

Does the product recover from the error?

Lubrication 10EndGo to step 6
6

Replace the CR Slider.

Does the product recover from the error?

CR Slider (Home)

CR Slider (Full)

EndGo to step 7
7

Replace the CR Encoder.

Does the product recover from the error?

CR EncoderEndGo to step 8
8

Replace the CR Motor.

Does the product recover from the error?

CR MotorEndGo to step 9
9

Replace the CR Unit.

Does the product recover from the error?

CR UnitEndEscalate to person in charge